The company with the name “CHRISTOS KOUTLIS” based in Potamia Thassos, (VAT: 045050293, D.O.Y. Kavalas, GENERAL COMMERCIAL REGISTRY (Γ.Ε.ΜΗ.) : 159277401000), (hereinafter the “Company” or “we” or “our”), created the website www.koutlishonney.gr in order to offer information and services to users regarding the products and services it provides, as well as its wider activity, its stores and its partnerships.
The Company, as the owner of the relevant website www.koutlishonney.gr, offers its content under the following terms of use (hereinafter Terms of Use), which visitors/users are invited to read carefully and to visit/use the pages or/ and services only if they fully accept them. The use of the website www.koutlishonney.gr implies the automatic acceptance of these Terms, as they apply.
As long as the visitor/user wishes to register for the Company’s services, he/she agrees to:
1) provides true, accurate, valid and complete information regarding the information requested by the Company in the relevant applications for access to its contents/services,
2) maintain and diligently update his registration information to keep it true, accurate, valid, up-to-date and complete.
The Company provides membership services to its users, upon acceptance of the terms of use of the Website and completion of the process of registering their details. Members remain solely responsible for all operations carried out under their personal password, email address and generally their user account. Members agree to immediately notify the Company of any unauthorized use of their account and any resulting and/or potential breach of security. Also, members are solely responsible for the careful use of their account and the typical exit/disconnection from their account at the end of each use (Logout). The Company is not responsible for any harm or damage arising from the failure of members to respect and follow this clause.
1. Website Content – Provider’s Liability
1.1 The brand name, distinctive title, mark, images, graphics, distinguishing features, as well as all the content, information, electronic files, services and everything else contained on the website www.koutlishonney.gr belong exclusively to the Company and are its protected intellectual property. Trademarks, names or other intellectual and industrial property rights of third parties, displayed on the website www.koutlishonney.gr are also protected in accordance with current legislation.
1.2 The visitor/user is expressly prohibited from exploiting, copying, reproducing, disseminating, republishing, making available or transmitting or in any way using the content and services of this website, beyond the uses expressly defined on this website, without the prior written permission of the Company. Exceptionally, individual copying and printing of web pages and their content is permitted, provided that they are not altered in any way, and only if they are intended for personal informational use by the visitor/user of the website.
1.3 The content included in the specific website includes valid, up-to-date and legal information. The Company makes every effort to ensure that the information and in general the content available through the website www.koutlishonney.gr are accurate and clear. In any case, the Company does not bear any responsibility towards the visitor/user of the website www.koutlishonney.gr for any damage that may have been caused to him due to not updating the information provided through him.
1.4 The website may refer through “links”, hyperlinks, etc. to other websites, the providers of which have full responsibility for the security, legality and validity of the content of their own websites. Users should be aware of the terms of use of the specific websites and, if they agree with them, accept them. In any case, the Company bears no responsibility towards the users for their use of third-party websites simply and solely from viewing them through the website www.koutlishonney.gr. In addition, the Company bears no responsibility, nor is it able to influence the content of websites to which links located on its website refer. Problems and/or damages that may arise from the use of websites to which links from this website refer are solely the responsibility of the owners of the first.
1.5 The Company bears no responsibility towards the user / visitor of the website www.koutlishonney.gr in case of use of the personal data that the user has declared to a third natural or legal person through a hyperlink to the website of this third party through the website www.koutlishonney.gr.
1.6 The Company is not responsible for any type of damage that may be suffered by a user/visitor of the website www.koutlishonney.gr or a third party due to a reason related to the operation or non-operation and/or the use of the website and/or failure to provide services and/or information available from it and/or services and/or information available through it.
1.7 Although the availability of the products is updated daily, the Company is not responsible in case its suppliers have not informed in time about the lack or removal of their products.
1.8 The Company reserves the right to modify and/or temporarily or permanently discontinue part or all of its services with or without notice to users/members.
1.9 The user/member understands and accepts that the Company reserves the exclusive and unreserved right to terminate the use of passwords to its services and/or to terminate the availability of its content to users/members it believes have violated these terms of use .
1.10 The Company is obliged to inform its prospective customers about:
1) The essential characteristics of the product,
2) The price of the product,
3) The quantity and transport costs,
4) The value added tax if it is not included in the price,
5) The method of payment,
6) The method of delivery and execution,
7) The duration of validity of the offer or the price and
8) The right of withdrawal.
1.11 Access to the pages/services of the Company does not entail any additional costs beyond the applicable tariff regime for general Internet access, as set out by the competent providers (ISPs) and paid to them only.
1.12 The above terms and conditions of use of the Company’s Networks, as well as any modification thereof, are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the Company’s Website and the visitor/user of its pages and services and only binds them. No modification of these terms shall be considered or made a part of this Agreement unless made in writing and incorporated herein.
2. Security terms
The Company recognizes the importance of observing all the necessary legal procedures related to the security of personal data, as well as electronic transactions, and has taken all the necessary measures, with the most modern and advanced technical methods, to ensure the maximum possible security . All information, which is related to the personal details of users/subscribers, is secured as confidential.
The Company has adopted procedures, which protect the personal data that users/subscribers provide through the website or by any other means (e.g. by telephone).
The Company does not disclose the details of the users/subscribers of the website and their transactions, unless it has a written authorization from them or this is required by a court decision or a decision of another public authority.
3. Security of transactions
If you choose to pay for your order by debiting your credit or debit card, rest assured that the process is completely secure.
This is guaranteed by the Bank with the secure transaction system specially developed for online shopping.
With this system, you register your card details in an absolutely secure area of the internet, where the risk of interception is excluded.
Your credit or debit card information is NOT stored on our Websites.
The personal information requested from you during the registration process on our Websites is used exclusively for the execution of your orders. They are not published or passed on to third parties.
The user’s credit or debit card number and CVV are never stored in the system database. These data are received by the user encrypted (SSL-256bit) and sent to the bank’s servers in real time and with the same encryption. Even after the transaction is completed, only the bank has access to your credit or debit card number.
The Bank has undertaken the process of clearing your transactions, ensuring you absolute security.
4. Return of products
Within fourteen (14) calendar days you can return your product in its original condition, sealed, without the security tape having been violated and request the purchase of another product of your choice or an immediate refund. Shipping costs are borne by the buyer. The original purchase document (e.g. receipt) must be returned together with the product.
5. User Account
5.1 Through the website www.koutlishonney.gr users are given the possibility to create their own account in order to receive newsletters, as well as personalized information and to be informed about all new services, new products and offers provided by the Company. In order to create a personal account, it is necessary to register the users by completing the online registration application. Each user is solely responsible for the information they declare, which must be true and accurate. The Company, in case it finds that the true details have not been declared, can cancel the registration of the specific user at a later time.
5.2 Among the details that each user must declare when creating their personal account is their name, e-mail address and telephone number. The e-mail address must be true and complete, personal to each user and under their complete control. The e-mail address may be edited by the Company for its correct recording.
5.3 A personal account can be created by any natural person who has reached the eighteenth (18) year of age and has full legal capacity.
5.4 When creating the personal account, each user records the password they wish. By using the e-mail address and the password it is possible to use the personal account. These details are personal to each visitor/user and must not be disclosed to any third party. Each user is solely responsible for all operations carried out using their e-mail address and the password they have chosen and is obliged to immediately notify the Company of any unauthorized use. In any case, the Company is not liable to the user for any damage.
5.5 The Company is committed to safeguarding personal data based on these Terms of Use and current legislation.
5.6 Each registered user can request the deletion and destruction of their personal information by sending a request to the Company at the email address info@koutlishoney.com.
6. General conditions
6.1 These Terms of Use may be amended without prior notice, therefore visitors/users should regularly visit this website in order to be informed of any amendments arising to the Terms of Use of our Website.
6.2 In the event that the use of any service of the website www.koutlishonney.gr is governed by more specific terms, these terms are considered as a set with these Terms of Use, and however in the event of a conflict, the more specific terms prevail.
6.3 Any invalidity of any of the present Terms of Use does not result in the invalidity of the rest.
6.4 The non-exercise by the Company of its rights deriving from these Terms of Use does not imply a waiver of these rights.
6.5 The Company is not responsible for a breach of these Terms due to force majeure.
6.6 Any dispute arising between the Company and a user/visitor of the Company’s Website, from or in relation to these Terms of Use, will be submitted to mediation before the European Mediation and Arbitration Organization (EODID), in accordance with the EODID Mediation Regulation. The parties define Greek as the language of the mediation, otherwise English in the case that the user/visitor is a foreigner and undertake to jointly choose a mediator or co-mediators from the EODID Mediator List.